Our help pages answer the most frequently asked questions. If your query is not answered there, you can contact us by e-mail or telephone. Our support team would be delighted to be of assistance!
FAQ
- The page is not displayed properly.
- How can I access the labelling regulations?
- I have not received a registration confirmation/welcome message by e-mail. What should I do?
- Forgot password?
- Can you save but not open PDF files?
- What is Adobe Reader?
- How is new and modified fine data made available and integrated into the system?
- What do I need to consider when making data available online?
Forgot password?
For security reasons, Wortmann stores user passwords in an encrypted format. We are therefore unable to inform you of your password. If you do not remember it, you can however submit a new password. To do this, click the "Forgot password?" link on the first page of the labelling regulations.
Enter the e-mail address with which you registered with Wortmann. To verify your e-mail address, we will send you an automatically generated e-mail message with a confirmation link. After having confirmed your registration, we will send you the new password.
If you do not receive any e-mail message from us, please refer to chapter:
I have not received a registration confirmation/welcome message by e-mail. What should I do?
Last update on 2010-04-06 by .